Drop-in (no appointment necessary) on Monday, Wednesday or Thursday between 9:15am and 12:00pm for a short assessment interview. Follow-on appointments will then be offered, if necessary, either later on the same day or on a Tuesday or a Friday. Please note that we may have to close our doors earlier than 12:00pm if demand for our service is exceptional.
Money Advice Session (by appointment only) every Tuesday, 1.00 pm to 3.00 pm.
Tax help for older people is available at Ely bureau every 3rd Thursday in the month. Please call to book an appointment.
Consumer issues: specialist advice with a Trading Standards Officer is available at Ely bureau every 3rd Wednesday in the month. Please call to book an afternoon appointment.
Law4all: Free legal advice available every friday. Appointments are made through drop-in sessions on Monday, Wednesday and Friday.

We only have the resources to respond to inquiries from people living in the area we serve. (To get help and advice in your area please follow this link.)

When contacting us by email for advice please provide as much detail as possible. However, please avoid attachments because of the risk of virus transmission.

Before using the advice by email service please read our terms and conditions of use. We will try to respond to your inquiry as soon as possible. However, when we are particularly busy it may take up to ten days. In the meantime you may wish to browse the CAB Adviceguide website or contact us in person or by phone.

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